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Plaza Premium Lounge - Lounge Manager 貴賓室經理

http://bit.ly/1TmJrs4

工作說明：

Responsibilities

- Lead the Operations teams to operate our airport lounges

- Oversee day-to-day operations to deliver high level of service for our guests consistently

- Handle administration duties include staff roster and duty assignments

- Resolve personnel problems, hire new staff, and evaluate staff performance

- Contribute ideas and develop innovative programmes to enhance customer satisfaction

- Prepare various business reports and participate in ad-hoc assignments

- Undertake a busy and fast paced role with varied duties

- Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness achieve total customer satisfaction and meet company standards

- Review work procedures and operational problems in order to determine ways to improve the services, performance and safety

- Co-organize and direct staff training programs with the training department, resolve personnel problems, hire new staff, and evaluate employee performance

- Handle and resolve issues or complaints in a professional manner

- Ensure the quality of food, guest services, hygiene, cleanliness and tidiness of the Lounge achieve total customer satisfaction and meet company standards

Requirements

- Minimum 10 years in hospitality sector, of which 5 years’ management experience is required

- Experience in working in airport would be an advantage

- Excellent personal presentation and communication skills

- Ability in working under pressure

- Knowledge in Health & Safety regulation

- Well organized with good time management skills

- Strong interpersonal and empathy skills and a friendly personality

- Able to work individually and as part of a team

- Good command of English and Chinese in both oral and written communications

- Work location: Taiwan Taoyuan International Airport

Interested parties please send full resume with availability status and expected salary with your position applied by email to apply.tw@plaza-network.com. Application without the information on Last Salary and Expected Salary will not be entertained.

工作地點：

桃園市大園區 台北桃園國際機場

工作時間：

輪班

工作性質：

全職

職務類別：

飯店／旅館主管、飯店／旅館服務人員、飯店／旅館櫃檯人員

工作待遇：

面議

需求人數：

1人

管理人數：

101人以上

到職日期：

一個月內

職缺更新：

2015/12/28

求才條件

身份類別：

不拘

學歷限制：

大學 以上

科系限制：

不拘

工作經驗：

10年以上工作經驗

語言能力：

英文 聽:精通 說:精通 讀:精通 寫:精通

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